System Administration

Technical Consulting - System Administration

The system administration work our technical consultants provide centers around IBM products.   Our technical consultants can help you migrate to a new version of software (i.e. from Notes Domino 6 to Notes Domino 7), create environment improvements, and they can help you troubleshoot problems.

Here are several examples of help Arden ’s technical consultants have provided:

Problem:            The staff at a Honda parts manufacturing plant lacked the requisite experience needed to migrate their Notes environment to the new software version.  Since e-mail is a vital aspect of their business operations, they did not want to experience any down time.

Solution:           One of Arden ’s technical consultants worked to help this client successfully migrate the infrastructure to a new server on a Saturday.  Due to the seasoned Notes Administrator’s efforts and expertise, there were few, if any, disruptions to business that day.

Problem:           A regional bank’s staff was experiencing problems with their Notes/Domino environment including unnecessarily large mail files, excessive amounts of Spam, the delivery of inappropriate attachments, and lack of redundancy

Solution:           In merely two days our Notes Administrator added mail archives, adjusted the Spam filtering software, set up rules for mail delivery, and set up clustering.

Problem:           The staff at a regional health care organization found that their Notes infrastructure was bogged down and poorly organized

Solution:           After only one day, an Arden Technical Consultant was able to stop mail from going to dead mail, set up a solution for lost user i.d.'s, and get replication working properly therefore resolving the key issues.

If you would like one of Arden’s Technical Consultants help you solve your System Administration problem, contact us at 513.769.5590.